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This checklist will assist you through our returns policy. Please use this checklist to obtain your return code.
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Question 1 of 4
Is the product you are returning in the same condition you received it and in the original packaging with seals unbroken?Correct
We are sorry that you have changed your mind about purchasing this item. please move on to the next question.Incorrect
All products need to be returned in its original state. Please refer to our refund policy.
Question 2 of 4
Have you had the item for less than 14 days?Correct
We are sorry that you are unhappy with your purchase. Please move on to the following question.Incorrect
Unfortunately we are unable to assist you because you have held on to the item for over 14 days. Please refer to our Returns Policy.
Question 3 of 4
Have you sent a photography of your item with an explanation of why you are unsatisfied with your item to firstname.lastname@example.org?Correct
Excellent! A reference code will be sent out to you. Please place this number and your email address on a piece of paper inside your parcel and clearly on the outside of your parcel. This will help to process your item quickly. Once it has been checked and it meets our refund criteria then you will be issued a refund.Incorrect
Please complete this within the 14 days so that we can proceed with your refund. Once you can completed this please return to this refund check list.
Question 4 of 4
Have you answered YES to all the questions?Correct
We are sorry that you have had an unsatisfactory experience with your items Please rest assured that we will process your return as soon as possible.Incorrect
We are sorry but your do not fit our refund criteria. If you require more information please refer to our Refund Policy